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Privacy Policy

Last Updated:

24/03/25

1. Introduction

Complete Trash (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our trash pick-up services.

By using our services, you agree to the terms of this Privacy Policy.

 

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and address (to confirm service availability).

  • Service Information: Details about your trash pick-up requests, service history, and preferences.

  • Payment Information: If you make payments through our website, we may collect billing details (processed securely through third-party payment providers).

  • Technical Data: IP address, browser type, and usage data collected through cookies and analytics tools.

 

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and manage our trash pick-up services.

  • To confirm service eligibility based on your address.

  • To process payments securely.

  • To send service updates, appointment reminders, and important notifications.

  • To improve our website, customer service, and overall business operations.

  • To comply with legal requirements.

 

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Third-party companies that assist with payment processing, website hosting, and customer support.

  • Legal Authorities: If required by law or to protect our rights and the safety of our customers.

 

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no online platform is 100% secure, so we encourage you to take precautions when sharing personal data online.

 

6. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience and track site performance. You can modify your browser settings to disable cookies if you prefer.

 

7. Your Rights and Choices

You have the right to:

  • Request access to the personal data we hold about you.

  • Request corrections or updates to your information.

  • Opt out of marketing communications.

  • Request deletion of your personal data (subject to legal obligations).

 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

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